Our customer service representatives are dedicated to providing the highest level of personal attention to our customers. Combined with their deep technical and product knowledge, aei delivers a customer service experience that is unparalleled in our local market. In Southern California, our reps often respond the same day and fix minor issues on-the -spot. Our extensive inventory of loaner endoscopes and quick turnaround on most repairs helps minimize downtime. We also offer a variety of purchase and rental options tailored to fit every budget. Service contracts and equipment financing is also available.
Since 1995, aei has consistently delivered OEM-quality workmanship at an affordable price. We adhere to proven endoscope repair protocol, performed by expert technicians under rigorous quality standards. As a GMP-certified company, our repair process satisfies the thoroughness of an independent audit. To ensure compliance, our 8,000 s.f. service center has a separately managed Quality Control Department.